THIS CHRISTMAS

 Santa has spent the year hard at work with his elves at the North Pole and he’s started reading all the letters you’ve begun to post him.

His flight route has been planned and his sleigh is starting to pile high with gifts for all the good little boys and girls.

Treacys West County Hotel in Ennis is scheduled to be his first landing spot and we can’t wait to see him again!

We shall soon have the Christmas tree up, the crib in it’s place and the lights will be twinkling in wonderful colours.

Come and join us for a magical time.

Come enjoy a magical experience with us in our Santa Land 2023

where Santa’s favourite boys and girls can enjoy a journey to meet him at his special Santa Hut.

TERMS & CONDITIONS OF USE

By using this ticket, the holder hereof agrees to and accepts all conditions of acceptance contained herein and all arena / organisation rules and standards of conduct posted in or about the venue.

• Ensure your ticket is from an authorised agent only. Those with counterfeit tickets will be refused admission and maybe prosecuted.
• Tickets may not be resold for more than face value.
• It is with regret that we cannot refund or exchange any tickets after purchase.
• Guests are welcome to take photos on their phones etc in addition to having an Elf taking a non-professional photo which is automatically included within any tickets purchased. The photos will be emailed to the guests nominated email address over the course of the next few working days. Please note that photos taken on the 22nd and 23rd December might only be emailed after Christmas.
• Residential Packages are available on our Website and will be prioritised for available time slots in the schedule.
• Guests are asked to utilise hand sanitising stations on entry and exit.
• Event partners reserve the right to refuse admittance to the venue or to remove any person from the venue for reasons of public safety, any unacceptable behaviour likely to cause damage, nuisance or injury or for any breach of event partners terms & conditions.
• Holder consents to a reasonable examination of his/her person and belongings to ensure compliance with all rules and regulations.
• Unless written permission is given by the organiser this ticket cannot be used for any promotional purposes.
• The event will take place ‘rain or shine’ unless otherwise indicated by event partners.
• Event partners reserve the right to make reasonable alterations or changes to the programme, staging or seating of the event without prior notification & without being obliged to refund monies or exchange tickets unless such alterations or changes make the event materially different to the event that the average consumer would have expected when purchasing a ticket.
• After purchase the holder of this ticket is responsible for its care. Ticket agents do not accept any responsibility for any loss or damage of the ticket.
• Ticket holder voluntarily assumes all risk and danger of personal injury and responsibility for property loss, destruction or theft and all hazards arising from or relating in any way to the event for which this ticket is issued whether occurring prior to, during or after the event and releases the ticket issuer, the event producer, the facility, the sponsors, and all organisations involved from all liability thereafter save where and to the extent that arises from breach of contract (not due to the Force Majeure) or by the negligent act or omission of said organisations involved. There will be no refunds available on unused tickets.
• The Santa Experience is unfortunately not wheelchair accessible due to it’s location and layout, but Santa will still be able to chat to you and your family and have a photo taken.
• Buggies may find the layout challenging to navigate with the steps and narrow pathways so we request they be left inside at the beginning and collected once your experience is complete.
• The Santa Experience may not be suitable for individuals with sensory sensitivity. Due to the nature of the setup up, we are not able to adapt the experience to eliminate the lights and noise, but daytime tickets may reduce the light flashing.

Note: These Terms and Conditions may vary.